Managed IT Support
Day-to-day help desk and IT management for your whole team, backed by engineers who know your systems — not a call centre reading from a script.
- Help desk by phone, email and remote session
- 24/7 device monitoring with automatic patching and updates
- New starters and leavers set up and closed down properly
- On-site visits when a problem needs hands on
Security & Endpoint Protection
Layered protection that catches threats before they cost you — watched by people who know what normal looks like on your network.
- SentinelOne endpoint detection and response on every device
- Dark web monitoring for your domain and email accounts
- Multi-factor authentication and Microsoft 365 security hardening
- Phishing awareness for your team
Microsoft 365 & Cloud
Setup, licensing and ongoing management of the tools your team uses all day — configured securely from the start.
- Migrations to Microsoft 365 from old servers or other providers
- Exchange, Teams and SharePoint set up around how you work
- Intune device management for laptops and phones
- Licences reviewed so you only pay for what you use
Network & Security Audits
Slow Wi-Fi, an inherited setup nobody understands, or a board asking "are we secure?" We find out — and tell you plainly.
- Router, switch and Wi-Fi review for speed and reliability
- Software and user-access audit — who can get into what
- Ongoing threat analysis and response planning
- A prioritised report written for owners, not engineers
IT Hardware
Servers, desktops and laptops from trusted suppliers, plus networking gear, phones and peripherals — sized to what your business actually needs, not oversold.
- Delivered set up, secured and enrolled in management
- Data moved across from old machines
- Old devices wiped securely
Support that fits how you run
Every quote is fixed and in writing before we start. No surprise invoices.
Pay as you go
For occasional jobs and one-off projects.
- Ad-hoc remote and on-site support
- Projects quoted up front
- No monthly commitment
Fully managed
Your complete IT department, for one predictable monthly fee.
- Unlimited help desk for your team
- 24/7 monitoring, patching and endpoint security
- Microsoft 365 management and licensing
- Regular reviews and IT planning
Block hours
Pre-buy support time at a better rate and use it as you need it.
- Discounted hourly rate
- Ideal alongside an in-house IT person
- Clear record of time used
Questions we get asked
What happens in the free IT review?
We look at your devices, Microsoft 365, backups, network and security settings, then send you a short plain-English summary of what's working, what's at risk and what we'd fix first. There's no obligation to sign up.
Can you take over from our current IT provider?
Yes. We handle the handover — collecting admin access, documenting your setup and getting monitoring in place — so your team barely notices the switch.
Do you come on site, or is it all remote?
Most issues are fixed remotely in minutes. When something needs hands on — new kit, network problems, an office move — we come to you. We're based in Bangor and support businesses across Northern Ireland.
Do you support Macs and phones as well as Windows PCs?
Yes — we protect and manage Windows PCs, Macs and mobile devices, so the whole team is covered whatever they use.
We already have someone who "does the IT". Can you work with them?
Absolutely. Block hours work well here: your person stays the first point of contact and we take the security, monitoring and bigger projects off their plate.
How is pricing worked out?
Fully managed support is priced on the number of users and devices you have. After the free review you get a fixed monthly figure in writing — no hidden extras.
Let's talk about your IT
Call, email, or send a message — we get back to you within one working day.